Other Pets
5-star resort experience
We can provide accommodation for other animals such as guinea pigs, mice, rats and birds, of all sizes and descriptions.
Please enquire with our friendly staff for boarding rates and availability.
Pricing
| Other pets | price per day |
|---|---|
| Guinea Pigs | $23 |
| Mice & Rats | $23 |
| Birds | $23 |
| Other by arrangement | POA |
Prices are per day per cage
Medication: $2.00 / dose
Where possible it is desired if the owner can bring the pets own cage, food and bedding so we can ensure a smooth transition from your hands to ours! An ‘own food’ charge will not be applied to ‘other pet/s’ bookings).
OUT OF HOURS SERVICES
Weekend
$80.00
Wednesday PM
$20.00
All out of hours requests must be approved by prior arrangement.
F.A.Q.s
Is my pet required to be vaccinated?
All cats must have a current F3 vaccination, and be up to date with flea and tick protection.
Do you offer an inspection?
We currently only offer a limited viewing of our lodging to reduce any unnecessary stimulation (boarding) and by appointment only.
Do you offer a pick-up service?
IMPORTANT – our pick-up service is temporarily unavailable.
The Pet Care Centre is pleased to offer customers that are unable to attend our facilities in person, a pick-up and delivery service from our sister kennels at Narangba. Please advise at time of booking. *Conditions apply
What if my trip is delayed and I cannot collect my pet on time as arranged?
We ask that you email or Facebook message us as soon as possible to let us know of your delay. We in turn will keep your pet secure and comfortable until you are able to collect them. Any fees as a result of extension of boarding are payable in full on check-out of your pet (for extended delays of 3 days or more it is respectfully requested you settle these fees by discussing a payment over the phone).
What if I need to cancel my booking?
You can cancel your booking at any time with no penalty in low season by phone or by emailing us. We appreciate as much notice as possible as this allows us to offer the position to another pet. During peak times such as Easter and Christmas periods the deposit is non-refundable.
What if my pet is Human Aggressive or Declared Dangerous?
This facility has a policy of refusal for all Human Aggressive pets.
What forms of payment are not accepted?
We accept all forms of payment (Visa, Mastercard and direct debit) aside from American Express.
We leave no bone unturned
Trust in us to take care of your best friend.